Senior engineering manager Microsoft

12.2021 — till now

My team and I led the CI/CD process for the organization of 2000+ engineers, overseeing build performance, permissions, compliance, release security, and engineering satisfaction. My leadership encompassed:

• Enhancing engineering team satisfaction with build performance by 20% in 1.5 years, demonstrating the tangible impact of strategic improvements and leadership in a complex technical environment.
• Decreased KTLO costs by 20% year-to-year.
• Successfully delivering a project that halved build times for over 500 services, significantly optimizing workflow efficiency.
• Conducting a comprehensive analysis of existing CI/CD processes, identifying performance bottlenecks, and leading a migration to a new build template that doubled build performance.
• Developing annual strategies aligned with customer needs, aiming to enhance productivity and the developer experience.
• Addressing the challenge of unclear artifact ownership within the sizable Azure DevOps instance by implementing effective processes for identifying, archiving, or reassigning abandoned resources.
• Directing a proficient team of 4 engineers, ensuring we consistently met and exceeded our operational and strategic goals.

Head of platform engineering \ technical product manager Tochka

12.2018 — 11.2021

Joining the company as a Technical Product Manager, I was tasked with leading the Platform Development Team and enhancing the software development processes across the organization. My role centered on strategic planning and operational excellence, ensuring the core engineering team of 20 experts, as well as the broader team, effectively met our ambitious goals. My tenure at Tochka, a leading online bank for SMEs in the CIS known for its Holacracy culture and significant IT and software development team of over 600 staff, was marked by the following achievements:

• Implemented service development optimization and introduced the Engineering Manager/Team Lead role, significantly enhancing communication flow and engineer satisfaction.
• Spearheaded the coaching of a group of engineering managers to effectively lead product teams, fostering leadership skills and enhancing team performance.
• Initiated new processes for the skills evaluation of engineers, engineering managers, and testers, ensuring a high standard of competency across the board.
• Overhauled hiring processes and engineer rotation strategies to improve people retention, addressing the challenges of a dynamic tech environment.
• Led the migration of 300 services to a private cloud infrastructure utilizing Kubernetes, Grafana, Consul and Elasticsearch, achieving a 20% reduction in infrastructure costs.
• Created and implemented a rigorous assessment process for engineers, with 300 participants successfully completing the evaluation, setting a benchmark for technical excellence.
• Developed and introduced an efficient onboarding and rotation program for new and existing colleagues, streamlining the integration and mobility within the company.

Throughout my role, I was dedicated to contributing to and refining the software development process, playing a pivotal role in the company’s pursuit of operational excellence and innovation.

Dev ops group manager SKB Lab

09.2017 — 10.2018

I took charge of forming a DevOps team and executing DevOps practices in our organization. With the task of recruiting and guiding a group of three engineers, I skillfully introduced DevOps tools to the development teams and revamped our communication protocols with the parent company that supplied computing resources.

Here are some of my key accomplishments:

• Successfully launched a monitoring system for a product that utilized Zabbix, ELK-stack, and Grafana.
• Implemented CI/CD processes for various teams and their applications.
• Significantly decreased hardware operational support costs by automating deployment and transferring responsibility to teams, resulting in a 10-fold reduction in expenses.
• Organized the collection of real-time business metrics for our main app, providing valuable insights into user behavior.

SKB Lab is a fintech firm that designs an online bank catering to its primary customer, Sinara, through mobile and web applications.

Engineering manager Kontur

02.2017 — 09.2017

Kontur.Accounting is a Cloud Accounting Platform for SMEs. I led a team of 5 engineers, conducted customer surveys, managed sprint and release planning, and coordinated multiple teams for successful releases. I spearheaded the development of a process to attract outsourced development teams and resolved communication and development process problems within a 50-member team.

My efforts resulted in improved communication with users and a 4-point increase in the product’s NPS metric over a 6-month period.

Head of the software integration department HOST LLC

04.2014 — 02.2017

Promoted from Project Manager to Head of Department, I led a team of 25, including Project Managers, while acting as a Portfolio Manager for diverse projects in Integration Solutions, Business Process Management, and Enterprise Software Development using IBM technologies. My responsibilities extended to collaborating with sales and marketing for pre-sales, hiring skilled personnel, negotiating with clients, and establishing key processes for monthly reporting, budget analysis, and KPI setting. This strategic approach ensured excellence in delivery and fostered significant departmental growth.

Project manager HOST LLC

10.2012 — 03.2014

• Revitalized a dying IBM Cognos based project, restored relations with Customer’s specialists and completed it in 7 months instead of 6
• Scaled the “Integration” direction by training specialists and successfully implementing the finished product in up to 8 new bank customers in 4 months
• Managed a team of 5 engineers and analytics
• Worked as a pre-sale architect with the sales team, developing integration solutions for banks based on IBM products such as IBM Integration Bus, WebSphere MQ, and IBM BPM

System analyst HOST LLC

06.2011 — 10.2012

I was promoted from Software Developer.

• Identifying the customer needs and requirements
• Collecting and describing technical requirements, designing process charts, and test cases.
• Specifying detailed description for developers
• Set up Scrum process inside the team and scaled it for all department’s projects.
• Groomed the tasks and set them to the development team

Realized projects for enterprise customers

• Customers’ portal for a grid company, based on Liferay 6 and IBM Integration Bus (IBM WebSphere Message Broker). Organized collection accounting data from distributed among the area systems
• Implemented an Enterprise Service Bus based on IBM WebSphere MQ and IBM Integration Broker for a bank.

Software developer HOST LLC

01.2008 — 06.2011

.Net Software Developer. Had worked to customize MS Dynamics CRM for the company’s sales requirements. Developed an internal system to process employees’ demands for the monetary compensation and planning budgets. Maintained the company’s corporate portal, based on MS Sharepoint.

Technology stack: C#, MS SQL Server, MS Dynamics CRM, MS SharePoint 2007-2010. Recognized as a Microsoft Certified Professional.